Terms and Conditions

BMW X5 or Mercedes Benz GLS

Insurance with a $4500 excess. 

• Rentals are for a 24 hour day. Late returns are charged at $50 per hour. If the rental is over an hour late we reserve the right to charge  you for an extra day.
• Minimum 24 hour day rate unless hiring chauffeur and car. 
• All renters must provide valid credit card details and a full unrestricted driver’s license. These details are kept secure for 28 days post rental in the event of speeding or parking violations.
• Speeding and parking fines may be transferred or charged to your nominated credit card with a $49 administration fee. 
•  requires a bond equal to your insurance excess upon delivery of the car. 
•  Rentals provides insurance on all vehicles with a $5000 excess. This excess can be reduced for an additional fee.
• All drivers between 21-25 years of age are not eligible for the lower insurance excess and must pay a surcharge of $29 a day to be covered by insurance. 
• Drivers must be 25 years of age or over for the Maserati, Aston Martin and Porsche 911.
• In the event of an accident your insurance excess amount will be held, regardless of fault, until all insurance documents are completed and approved by  the supplier of . If applicable the excess will be released within 30 working days of insurance approval.
• Excessive wear constituting damage to the vehicle will be charged to your nominated card.
• Additional cleaning of cars, including but not limited to; spills, stains, vomit, food, sunscreen marks (interior or exterior) and cigarette smoke will be charged from $39 to $299 depending on time and equipment use to restore the vehicle to prior condition.
• Strictly no smoking or pets in our vehicles. No smoking with the top down or up in convertibles. Cleaning fees will be incurred.
• The cars may not be taken off-road. Please exercise caution.
• Please keep your last fuel receipt to show correct fuel was used. Charges will apply if the incorrect fuel is administered.
• Vehicles are to be brought back with the same amount of fuel as it had when received. Failure to refill the tank will result in an additional $49 convenience charge on top of the fuel required.
• Any outstanding debts exceeding 30 days will be liable for debt collection charges. 
• A 3% credit card processing fee will be added to all credit card transactions.
• We require a 20% deposit to hold and confirm your booking. Deposits are non-refundable.
• 72 Hours notice needed on a cancellation. Within this 72 hours no refund will be given. Full booking amount will be charged within 72 hours to supplied credit card.
• Any changes made to a rental must be in writing within 72 hours of rental and confirmed by Devine Rentals.
• Refunds are at our sole discretion unless required by law. In some circumstances we may decide to offer credit towards another rental as a form of refund.
• We are happy to provide the luxury of convenience with our drop off and pick up service, however, please make sure you are on time or in contact with our staff. Please provide your flight details if applicable so we are aware of delays. After 20mins past the agreed time our staff will be charged out at $1 per minute they are left waiting. ​
• Diesel fuel cars incur an extra $0.08 per KM of use due to NZ Diesel fuel tax charges